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Frances™ | Sophisticated Heels
ELEGANCE DESIGNED FOR PAIN-FREE, ALL-DAY COMFORT
Step into effortless sophistication with the Frances™ Sophisticated Heels, engineered to give you beautiful height without compromising your comfort. Designed with a cushioned insole, stable outsole, and a secure ankle strap, these heels offer exceptional comfort whether you're at work, walking through the city, or attending a special event.
Why Women Choose the Frances™:
- Open Toe with Secure Ankle Strap. A feminine, elegant silhouette that flatters the foot and keeps everything perfectly in place all day long — no slipping, no adjusting, just confident and beautiful steps.
- Soft Cushioned Insole. Lasting comfort from the very first step to the very last. No breaking in required. No building up to them. Just immediate, effortless comfort the moment you put them on.
- Stable Outsole for Confident Steps. Steady and secure on any surface — marble floors, garden paths, or city streets. The Frances keeps you grounded and graceful wherever the day takes you.
- Versatile Refined Design. A sophisticated heel that pairs beautifully with everything from a flowing midi dress to tailored trousers — elegant enough for a special occasion, comfortable enough for everyday wear.
Made for women who want to feel effortlessly elegant — whatever the occasion.
The chain anklet worn in this image is available separately in our Accessories Collection.
Size Guide — Frances™ | Sophisticated Heels
| US Size | EU Size | Foot Length |
|---|---|---|
| US 3 | EU 34 | 8.66" |
| US 4 | EU 35 | 8.86" |
| US 5 | EU 36 | 9.06" |
| US 6 | EU 37 | 9.25" |
| US 7 | EU 38 | 9.45" |
| US 8 | EU 39 | 9.65" |
| US 9 | EU 40 | 9.84" |
| US 10 | EU 41 | 10.04" |
| US 11 | EU 42 | 10.43" |
| US 12 | EU 43/44 | 10.51" |
Tip: If you are between sizes, we recommend sizing up for the most comfortable fit.
We are offering free shipping within New Zealand for all orders.
We ship our packages next day with aTrack & Trace code, so you can always monitor your order.
If our product does not meet your expectations, there’s no need to worry.
You may return it within 30 days after receiving your order.
Simply contact our customer service at:
📧 info@smithandwilson-boutique.com
and let us know the reason for your return. This helps us process your request more quickly.
Please refer to our returns policy for more details.
We are always here to help.
We're Moving — And Everything Must Go.
After wonderful years in Auckland, we're getting ready for an exciting new chapter as we relocate Smith & Wilson Boutique to Wellington. Before we make the move, every dress, every shoe, and every bag from our Auckland collection must go.
Thousands of women across New Zealand have been part of our journey, and this is our way of saying thank you. These are the final pieces from our Auckland collection. Once they're gone, they won't be restocked at these prices.
If something catches your eye, now is the perfect time to make it yours before we begin our new chapter in Wellington.
FAQ
We're here for you! Enjoy stress-free shopping with us. We're happy to answer your questions and ensure your order is handled with care.
How long will I have to wait for my order?
All orders within New Zealand are processed within 1–3 business days and shipped quickly and reliably. We’ll do everything we can to ensure your order arrives as soon as possible!
Can I return my order if I'm not satisfied?
Yes, absolutely! We want you to be completely satisfied with your purchase. You can easily return your order within 30 days of delivery.
Return shipping costs are the responsibility of the customer—please see our Return Policy for more details.
How can I check which size is right for me?
We understand how important it is for your clothes to fit perfectly. That's why we provide a clear size guide on our website to help you choose the right size.
Simply compare your measurements with the size chart to find the best fit for your body shape. This way, you can shop with confidence, knowing your clothes will look and feel great!
How can I contact the company?
„Have a question, need help with your order, or would like some advice? We're here to help!
You can contact our team by email, and we'll do our best to respond within 24 hours.
Our boutique is open Monday to Friday from 9:00 AM to 6:00 PM, and Saturday and Sunday from 10:00 AM to 5:00 PM.
Email: info@smithandwilson-boutique.com
